By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions With the Great Resignation in full swing, many business leaders are scrambling to find ways to help prevent their good employees from jumping ship. One way to help counteract the exodus of talent from organizations is through recognizing and rewarding employees for their service. Here are 10 creative ways to give kudos to your employees: 1. Share Employee Content on Your Blog If you have employees that like to write (and that's not their main role), share their content on your company's blog. 2. Recognize Outside-of-Work Success Share your employees' successes outside of work on social media channels, your internal website, or your company's website. 3. Showcase the Monetary or Volunteer Impact of Employee Efforts If an employee's efforts on a project contributed positively to the bottom line, highlight that in some manner to your employee base. You can also draw attention to employees who support charitable contributions through either donations or volunteer time. 4. Provide Stipends for Long-Distance Commuters Employees living far away or who often experience heavy traffic during their commutes could receive stipends to help pay for gas. 5. Use Gamification Apps to Fuel Productivity and Motivation Gamification gives employees an entertaining way to meet company requirements, such as training. What might often be a tedious process could be transformed into something fun. Check out what Edgagement, Hoopla, and Gametize apps have to offer along these lines. 6. Share Kudos from Customers Create an Employee Wall of Fame to highlight customer feedback directed at particular employees or teams. 7. Share Employee Kudos At the start of your meetings, recognize employees for the small, daily wins. These are often overlooked, but these shout-outs can go a long way towards increasing employee morale. 8. Surprise Employees with Snacks or Meals Bring in or order food during busy workdays. It lets your employees know you appreciate their hard work. 9. Provide Sabbaticals for Long-Timers For employees who have been with the company for five, seven, or 10 years (for example), consider providing them with sabbaticals. That way, they can take quality time off work to pursue their passion and return to work refreshed and ready to re-engage with your company. 10. Use the Power of a Post-It Note I left this for last because it's something you can start doing today! Who doesn't like a personal touch to show appreciation? A simple post-it note with a meaningful message that you place on an employee's desk is a simple act that can go a long way to show appreciation. These are just a few things you can do to recognize and reward your employees. Doing so can help keep employees happy and can also help build a foundation of increased loyalty to your company. And what business leader wouldn't want that? # # # I have an announcement! I am now providing a new service to prospective and current clients. I'm still determining my messaging, so here's the bare-bones description: If you or anyone you know are stuck in the middle of a project and don't know how to get it moving forward... Or, you want to start projects, but don't have the internal bandwidth to undertake them, talk with me! I have over 30 years of project management expertise, so I can help accelerate projects over the finish line. Interested in learning more? Click the button below to schedule a chat!
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By: Henning Schcwinum, Co-Founder & Managing Partner of Vendux LLC This week I am honored to have Henning Schwinum as my guest writer. He has great thoughts to share on SMARTER Delegation as a Leader! # # # Delegation is a core element of successful leadership in companies large and small. Good delegation saves time, develops people, grooms a successor, and motivates. It provides growth and development opportunities and allows a leader to focus on other priorities. Poor delegation, on the other hand, will cause you frustration, demotivates and confuses the other person, and fails to achieve the task or purpose itself. Delegation often fails for a number of reasons: lack of clarity, the preparation and resources available to the delegate, and choosing the wrong person in the first place. As such, delegation is a management skill and a business process that's worth improving. It is a series of deliberate actions or motions leading to results. It is not a gutfeel, spur-of-the-moment type activity. Let’s start with what to delegate. When deciding, use the same rule you apply for goal setting: SMART or SMARTER.
Then, have a clear understanding between yourself and the delegate because every time you delegate work, three core elements of delegation are in play. (1) Authority, (2) Responsibility, and (3) Accountability form an integrated process and must be applied as a unified whole. 1. Authority Can Be Delegated As a leader, you can transfer pieces of your formal authority to another teammate when assigning a task to that person. In essence, you can deputize your teammate to take action on your behalf within the boundaries of the delegated (transferred) authority. 2. Responsibility Cannot Be Delegated, but It Can Be Assigned As a leader, you can assign responsibility to another teammate in terms of the results that need to be achieved. However, you need to keep in mind that you only assigned responsibility to your teammate. You can never entirely hand off any of your responsibilities to someone else. Assigned responsibility should be made in terms of the goals or results to be accomplished, not the detailed specifics for doing the job. 3. Accountability Accountability is the moral compulsion felt by a teammate to meet the goals and objectives of an assigned task. As a result of accepting a task assignment, your teammate, in effect, gives you a promise—either expressed or implied—to do their best in carrying out the activities associated with it. Having taken on the task, your teammate is obligated to complete it and thus is held accountable by you for the results produced. And for start-ups and smaller, growth-minded businesses Amy Volas has some very encouraging news: “Every single scaling company will reach a point where delegation is essential for future growth. …if you can truly empower the brilliant people you've surrounded yourself with to offset what's bogging you down while providing them with a chance to take on more, learn, grow, and thrive, the returns will be tenfold.” # # # Contracting an interim or fractional executive is an act of delegation. I encourage you to reach out to Henning to find out how he and his team can make you successful. __________________ Derwin Dexter Sy – Why Is Delegation So Hard? LeadingBlog – The 3 Core Elements of Delegation Amy Volas – Why Delegation Isn’t an Option, But a Necessity in Sales Leadership
By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions Are you experiencing some challenging work situations that are getting the best of you? Are you looking for creative ways to keep a positive attitude like the dog in this video? His cone of shame didn't stop him from having a good time! If you’re looking for additional tools to help your remain positive and also reach creative solutions, here are three tips to get you headed in the right direction: 1. Accept Your Current Situation I like to call this "relinquishing your right to a different current state." Sometimes we can hold on so tightly to what we want in a situation, that it can cloud our judgement. If we can let go of desired outcomes on a personal level, it can free up our mental space so that we can embrace new ideas and solutions. Once you’ve tried this, you’re ready for the next step. 2. Brainstorm Solutions If a team is involved, you can do a reverse brainstorming exercise. This approach is where you work backward from the end state that you DON’T want to happen. This can be very effective at generating ideas that can prevent this situation from ever happening. This technique isn't just for teams; you can also do this on a personal level. 3. Pick Your Best Solution and Put it into Play Next, choose the best one that will solve the problem. If you’re having a challenging time picking the best approach, I’ve included a free Project Prioritization Tool below. Once you have selected your best option, implement your new game plan. I hope these tips helped you! In the meantime, if you have any questions about the best ways to optimize your organization, I'd love to hear from you! I'm all about helping organizations become profitable beyond their imagination. P.S. Don’t forget to download your FREE Prioritization Tool by clicking the button below.
By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions I don't know about you, but it's been ages since "business as usual" was a part of our everyday work lives. With so much uncertainty these days, sometimes it isn't easy to know what the best next steps should be. Not only that, how do we, as business leaders, increase employee satisfaction to help stop The Great Resignation bleed in our organizations? Here are four things you can do to improve employee satisfaction and, at the same time, optimize your organization. 1. Create Clear Connections Most people crave a sense of belonging and want to make a difference. Employees that see a direct linkage between what they do and how it impacts the organization, and society in general, are going to be more inspired and productive. Companies that can step back from their everyday way of doing business to assess how they can make clear connections between individuals, their jobs and the organizational purpose/mission will most often come out ahead. 2. Expand Workforce Development Efforts A lot of organizations have been guilty of just placing workers in roles based on what they’ve always done in the past, because it’s a tried-and-true approach. Many of these employees feel pigeon-holed and frustrated by this. Countless employees are capable of so much more! Organizations now have an opportunity to re-evaluate how they encourage and offer more opportunities for employees to fulfill their potential. This is not the time to pull back on workforce development efforts! Companies that encourage employees to fulfill their potential have a greater chance of building a more resilient workforce that can more effectively weather difficult times like we’ve been experiencing. 3. Maximize the Relationship between Employees and Technology The pandemic has challenged the idea that machines can completely replace humans. Just look at the evidence of non-essential, robotic-based factories being shuttered for weeks on end at the height of it! Interactions between workers and machines are so much more powerful together than on their own. Organizations that embrace the idea of finding ways to integrate teams of employees and technologies will be the most successful in the long run. They’ll not only be able to streamline costs, but provide greater meaning for the workforce. 4. Leverage the Power of Knowledge Management During crises like the pandemic, people’s hunger for information reached epic proportions. Could there be a way to carry over a thirst for knowledge and translate it to running a business more effectively? The answer is “yes”. Companies can encourage a culture where knowledge sharing and creation becomes an everyday occurrence. That way, when a valuable employee walks out the door, all the knowledge he has accumulated in his or her brain doesn’t walk out with them. If you want to grow in any of these areas, I would love to help! The areas I’m really focusing on right now are People/Technology Integration. I'm fascinated with ensuring a more seamless experience between the two, with an emphasis on IT systems and Artificial Intelligence. Michael Cantu and I talk in-depth about these topics and the digital transformation possibilities for organizations in our best-selling book on Amazon, No-Nonsense Digital Transformation. If you liked to learn more, click on the button below!
By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions I've been talking to a prospective client over the last couple days about the benefits of Scrum and how it would be a great tool to use for their CRM implementation. Not sure what Scrum is? In short, it's a project management framework is used for developing products. Anyway, it got me to thinking--it's been awhile since I've talked about the value of Scrum. So, I thought I would share with you an experience I had with a client to illustrate how this Agile tool revolutionized this manufacturer's business. Prior to my engagement with my client, they had a very cumbersome, rigid product development process. This became evident when it took them two-to-three years to develop their last new product. Considering the complexity of the product involved, it took them waaay too long! They were like a truck stuck in the mud! The CEO knew there was a better way. That’s why he hired me! And because I'm a certified Professional Scrum Master, this project was right up my alley. The first thing I did was to carry over lessons learned from their previous development effort into the new process. I did this to prevent those issues from happening again. Next, I trained them on Scrum and we developed the new process together. In just two months, the process development piece was complete and I left the project in their very capable hands. And the results were great! Eight months later, they launched not only their originally planned product, but five other component systems that fit across their whole product line. If you take the additional products they developed into account, they experienced a product speed-to-market increase of over 100%! They are so thrilled with Scrum, they are implementing it company-wide, including non-product related functions, like Marketing. And the results have been great so far! So, if you want to prevent your project from getting stuck in in the mud and want to kick it into high gear, Scrum could be your answer. And if you're interested in learning more about Scrum or how to transform you business, I'd love to have a chat! Just click the button below to schedule a time
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