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By: Kathy Kent Toney, Chief Advisor, AI & Advanced Systems at Kent Solutions There’s something a little bittersweet about writing a final blog post. When I started blogging in May 2019, I didn’t fully know where it would lead. I simply knew I had things I wanted to share — ideas about business, customer relationships, better systems, and practical improvements that help people work smarter and serve others well. Over time, this blog became a place for me to share what I was learning and what I was seeing in the real world. It became a place to talk about CRMs, automation, follow-up, AI, workflow improvements, and the very human side of running a business well. And for that, I’m deeply grateful. If you’ve spent time here reading what I’ve written over the years, thank you. Truly. I never take it lightly when someone gives their time and attention to something I’ve created. There are always a hundred other things competing for that attention, and I’ve always appreciated the people who chose to spend even a few minutes here. This blog has been an important part of my journey. It gave me a place to think out loud, test ideas, share what was working, and, hopefully, encourage business owners and leaders who were trying to build something meaningful without drowning in manual work, missed follow-ups, or disconnected systems. But sometimes growth means more than just adding new things. Sometimes it means getting clearer about where different kinds of content belong. That’s where I am now. My work has expanded, but one thing has not changed: I still care deeply about helping people simplify operations, improve follow-up, make better decisions, and use technology in ways that feel practical, thoughtful, and genuinely helpful. Going forward, I’ll be continuing that work through two distinct publications. If you’re looking for practical small business guidance — including automation, follow-up, CRM use, and ways to make your business run more smoothly without losing the human touch — the SMB Automation Brief is the best place to stay connected. If you’re more interested in broader leadership and technology topics — including emerging technology, execution, risk, and business value — the Enterprise Technology Leadership Brief will be the better fit. Both are designed to provide focused, useful content for different needs, and you can choose the one that fits you best using the buttons below. So while this blog is coming to a close, the work itself is not going away. It’s simply moving into clearer, more intentional homes. Thank you again for being part of this chapter. Thank you for reading. Thank you for supporting my work. Thank you for allowing my words a place to land. I’m grateful for the journey, and I hope you’ll stay connected for what comes next. Please choose your selection below to keep my content coming your way!
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By: Chief Advisor, AI & Advanced Systems, at Kent Solutions I have one question for you: have you been naughty or nice?
Seriously, you don't have to answer this question. Even if you've been naughty, we can still be friends, right? (lol) Seriously, I'll make this short, but sweet. I want to thank you for taking time out of your busy schedule to read my blogs throughout this year. It means a lot to me! I also want to wish you a joyful Christmas surrounded by loved ones. May this season bring warmth and happiness to you and your families! By: Kathy Kent Toney, CEO & Founder of Kent Solutions As each year draws to a close, I routinely look back and reflect. 2024 seemed to fly by in a blur of activity and experiences. What a year it's been! While the days and months passed quickly, I'm grateful for the opportunities the year provided - to learn new lessons, strengthen existing connections, and forge new ones through the colleagues and clients I had the privilege of working alongside. Even the challenges that arose allowed for personal and professional growth that may not have happened otherwise. Most importantly, I want to express my gratitude for your time and engagement with my work. Your interest and support mean everything to me! As we step into 2025, I hope the new year will bring forth fresh opportunities and possibilities in all aspects of your life - career, relationships, personal pursuits, and more. May the next 12 months be a canvas for new beginnings that lead to meaningful memories and enriching experiences! By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions Instead of my typical blog format, I'd like to keep things short and sweet today. First, I want to express my sincere gratitude for your participation in my journey this year. Your support, your engagement, and your presence have been the cornerstone of my blog's success. As we step into the holiday season, I hope you and your loved ones enjoy all that this special time has to offer. May this Christmas, Hanukkah, or any other tradition you celebrate be filled with happiness, love, and cherished moments with family and friends. Speaking of cherished times with loved ones, I'd love to hear about your holiday plans and traditions. It's always a joy to share these moments, so feel free to share them in via email! As for me, I love to bake zucchini bread, cookies, and homemade blueberry jam to give away to my friends and family as gifts. I love seeing the joy in their eyes, especially when they're not expecting home-baked goodies! In closing, I'd like to thank you again from the bottom of my heart. I'm excited about the new year and the opportunities it brings for us to connect further! |
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